Welcome to our new forum! If you have any issues, please let us know.

[Suzanne Evans]

Hi Suzanne,

Thank you very much for your reply.

Yes I have tried the sample file and it works as it is just a plain pdf file so I'll not have a problem reading the notes in my iPad.

The videos will also not be a problem for me as I'll be able to see the .pdf slides and iPod format.

I am now planning to enrol at the beginning of next month.

Regards,

Rui

Great, thank you. We look forward to helping you during your FRM study preparation.

Good luck!

Suzanne

 

[ibrahim-1987]

hi suz,

i was saving some spreadsheets, and suddenlly, i'm not able to, it keeps telling me that i have to subscribe!!! even i'm a tier 3 L2 customer!
i think something went wrong.
need yr help plz.

 

[Suzanne Evans]

hi suz,

i was saving some spreadsheets, and suddenlly, i'm not able to, it keeps telling me that i have to subscribe!!! even i'm a tier 3 L2 customer!
i think something went wrong.
need yr help plz.

Hello,

I'm currently looking into the following problem and have sent the ticket to the developers. We will work on this immediately for a fix! It appears to me that it's only providing the sample contents vs. all of the paid contents. No worries, we will fix this.

I apologize for any inconvenience.

Thanks,
Suzanne

 

[ibrahim-1987]

thank y in advance

 

[Suzanne Evans]

thank y in advance

This should be fixed!

Thanks,
Suzanne

 

[DAConnolly]

We are very excited to share this new forum with members: we hope the additional functionality enhances your experience.

Bionicturtle.com has recently updated the forums. If you experience any technical difficulties, please bring them to our attention. We will troubleshoot to fix any issues that may arise as soon as possible. Thank you for your patience through this transition.

 

[DAConnolly]

Hi Suzanne, I have just purchased the course today an I am having trouble navigating through all od the materials available. The notes downloads recommend that one views the tutorials first. Are these the associated videos for each set of notes. I don't seem to be able to find them. Also, I tried playing one of the optional videos as an example on my iPad using the mv4 option but, it isn't working. Please help me.

 

[David Harper CFA FRM]

Hi DAConnolly,

You want to access the sequence in the Study Planner @ http://www.bionicturtle.com/my-account/study-planner
They are sorted by topic here (or, alternatively, by most recent). Thanks,