Have you tried the logout > register > login method?I hope this is the case (that Level 2 results have not been entered in) since I only took Part 2 this time, and my status message has not changed from "pass the FRM Exam Part II by November 2020".
I am already an FRM and when I try that method, I get this error message - "There are no exams available to register for. Please check back soon."