Issues with Interactive PQ Bank

[AUola2165]

Hi,

if one clicks on png image when taking a quiz in the Qbank,. there is no way to go back to the quiz: no "X" to click on to return to the quiz, pressing "esc" doesnt work. If one clicks on the <- arrow to go back, the website returns the user to the qbanks main page:

 

[Nicole Seaman]

Hello @AUola2165 Thank you for pointing this out. Can you let me know if you are referring to the Interactive PQ Platform or the Mock Exam platform? They are different platforms, so it helps to know which you are using.

If you are referring to the Interactive PQ platform, I will reach out to our IT team so we can get this fixed.

If you are referring to the Mock Exam platform, we have a notice on the very first page (in bold red) when you click on Mock Exam stating that you shouldn't click on any images directly, as the platform does not allow you to go back. Unfortunately, there is nothing that can be done on that platform to change this. I am currently working on getting the Mock Exams switched over to our new Interactive PQ platform to prevent this from happening.

 

[AUola2165]

Hello, thanks for your reply, I am referring to the Interactive PQ platform.

And thanks again for creating it...it is a tremendous help when studying

 

[VSall3236]

Hi all,

Is there any issue in accessing the interactive quizz? I am denied access to it today while it is part of the package I subscribed to. Not the best thing when part II exam is so closed.

 

[Nicole Seaman]

Hi all,

Is there any issue in accessing the interactive quizz? I am denied access to it today while it is part of the package I subscribed to. Not the best thing when part II exam is so closed.

@VSall3236 I am sorry that you are experiencing an issue with the interactive PQ bank. Our customer support team confirmed with me that they've responded to your support inquiry and will help resolve the issue that you are experiencing.

Important note: The forum is not monitored for account issues (it is only for content questions and support), so all issues involving account access should always be sent to customer support to ensure that any issues are resolved quickly.