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  1. T

    Course Will I lose access to my materials after my subscription expires?

    Hello, My subscription will end soon. Will the study planner be archived and do I still have access to the purchased content? Or do I lose access and therefore need to download everything before the end date? Thanks.
  2. Nicole Seaman

    Course Can I Upgrade my Subscription at a Later Date if I Want to Access More Materials?

    Yes, we are happy to offer upgrades if you require access to additional study materials. Upgrades are only available on active subscriptions. We cannot provide an upgrade if your subscription has expired. Upgrades are only available between study packages in the same Part (i.e., you cannot...
  3. Nicole Seaman

    Course Can I extend my subscription if it is going to expire before the exam?

    Yes, we offer a one-time, three-month extension for a fee on all active subscriptions. Extensions are only available on active subscriptions. We cannot provide an extension if your subscription has expired. Contact customer support here before your subscription expires to request an extension...
  4. K

    FAQ Exam Deferring the exam and my BT subscription

    Hello, please accept my apologies if the following questions have already been answered in another forum: 1. I have deferred my part II exam to November 2016, will i need to pay another subscription to continue accessing the material till November 2016? 2. Does anybody know if the FRM syllabus...
  5. Suzanne Evans

    Course How long will my Bionic Turtle course purchase be valid?

    Your subscription will be valid for one full year from your date of purchase. This includes all new and updated materials that are published during that time. After you have purchased, you will have immediate access to the materials in the study planner.
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