IMPORTANT How Do I Contact Customer Support?

Nicole Seaman

Director of CFA & FRM Operations
Staff member
Subscriber
This is just a reminder that the BT forum is for content-related questions only and for our team to provide you with important announcements and updates.

If you have any other questions or inquiries related to purchasing, your account, or access to the materials, please contact our customer support team. Our team is available to answer your questions or concerns about any issues that you are having. Please email support@bionicturtle.com or use our contact form here: https://www.bionicturtle.com/support#contact.

Our customer support hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. ET. Our offices are closed on all major United States holidays, so all inquiries received on a holiday will be answered when the office reopens.

Thank you :)
 
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Just a reminder that we do not provide customer support in the forum for any account issues. The forum is used for content questions only. If you encounter any issues with your account, please contact our customer support team for assistance. Thank you.
 
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